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This workshop is experiential and practical, and highly interactive. It runs over a full day. While it is aimed at staff representatives, anybody in HR, line managers and senior managers are welcome to attend, in order to ensure understanding of the process.


There is an obligation to consult when the organisation is going through redundancy or TUPE; or making changes to terms and conditions, diversity or health and safety.

Training helps employee representatives and managers to focus on the practical aspects of consultation, and provides boundaries, a set of rules and clear roles, to help navigate the often difficult terrain that change brings with it.


Benefits / Outcomes

The benefits of training for staff reps include:

  • Improved communications between reps and constituents

  • Improved communications between reps and management

  • Practical methods to handle difficult emotions

  • A more efficient and less emotive consultation process


Learning Objectives

The learning objectives for this interactive workshop are to:

  • Clear understanding of the role of a rep

  • How reps can manage the expectations of constituents

  • The difference between consulting and negotiating

  • How an employee forum is different to a union

  • How to set key performance indicators and collect measurable data

  • How to communicate with management and HR


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