Employee representatives are often dropped in the deep end. They are elected to represent their colleagues in discussion with decision-makers, but are not given much guidance on the legislation that shapes what they do, or what best practice might look like. Reps are left worrying that they may let down their colleagues and fearing that decision-makers won't respect them.
Training for reps provides clear boundaries and structure - what they can and can't do, according to the Information and Consultation legislation - as well as guidance on best practice - what they should and shouldn't do. Reps are provided with practical tools and useful information, so that they can take on the role with confidence.
Benefits / Outcomes
The benefits of training for staff reps include:
Improved communications between reps and constituents
Improved communications between reps and management
Practical methods to handle difficult emotions
A more efficient and less emotive consultation process
The learning objectives for this interactive workshop are to understand:
The role of an employee representative
How reps can manage the expectations of constituents
The difference between consulting and negotiating
How an employee forum is different to a union
How to set key performance indicators and collect measurable data
How to communicate with management and HR
Workshops for employee reps are experiential and practical, and highly interactive. While aimed at staff representatives, anybody in HR, line managers and senior managers are welcome to attend, in order to ensure understanding of the process.
If you'd like to set up a discovery call, please get in touch.